July 30, 2006
Houses for Atle, Lektern
What do you do when somebody like very much one of your paintings, but that is 1/3 of a triptych, and made to decorate a specific part of your cottage walls? You make a new version. Not a copy, but a painting with almost the same colours and shape.
For Atle this painting has been made because he liked another and as an appreciation for nice luncheons (as quality control though), at Lektern restaurant. Quality is customer satisfaction = Perception over Expectation = 1. When customers perceive more than expected (> 1) you have customer delight.
Lunch at Lektern this summer har absolutely been a positive surprise. Thanks.
For Atle this painting has been made because he liked another and as an appreciation for nice luncheons (as quality control though), at Lektern restaurant. Quality is customer satisfaction = Perception over Expectation = 1. When customers perceive more than expected (> 1) you have customer delight.
Lunch at Lektern this summer har absolutely been a positive surprise. Thanks.
# posted by ArneA @ 7/30/2006 02:32:00 pm 
